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faqs2022-07-27T17:02:30+00:00

Questions?

Let’s help!

How do I schedule a test?2022-07-27T16:36:38+00:00

Simply click ‘Book Appointment’ at the top of this page to schedule a five minute appointment at a location and time of your choice. Same day appointments are typically available!

Are tests covered by health insurance providers?2022-07-27T16:36:58+00:00

We will provide you with an electronic summary of your test results which you can submit to your insurance company as part of a claim. It is up to the discretion of your insurance provider whether they will reimburse.

How do I schedule group testing?2022-07-27T16:37:12+00:00

Register your group using this contact form and an AllClear team member will be in touch to form your personalized testing plan.

How frequently should businesses carry out COVID tests to ensure workers’ safety?2022-07-27T16:37:22+00:00

The frequency at which you test your employees for COVID-19 depends upon:

-Epidemiological situation in the surrounding community
-Rates of positive test results within the company
-Experience with outbreaks in the workplace
-Logistics
-Technical feasibility
-Contact tracing capabilities

Where can I get a test?2022-07-27T16:38:53+00:00

We currently have two testing sites: 3 Center Plz Boston, MA 02108 & 100 Cummings Center, Suite 105K, Beverly, MA 01915.

For events and organizations, our fleet of mobile testing vans will arrive at a location of your choice to carry out five-minute test appointments

How do I access my test results in my account?2022-07-27T16:37:34+00:00

Once logged into your account, click ‘Close’ on your MyID screen and then navigate to the ‘My Documents’ folder. At the top, you should see a ‘Results Summary’. This ‘Results Summary’ document will include your results. This ‘Results Summary’ can also be leveraged for proof of negative test result, if needed for travel, school or other reasons.

I can’t remember my password. How can I reset it?2022-07-27T16:39:45+00:00

At the bottom of the log-in screen, you will see a link, ‘Don’t remember your password?’. Click this link and follow the prompts to reset your password.

Are the tests approved by the FDA?2022-07-27T16:40:22+00:00

All tests offered have received emergency use authorization (EUA) approval from the FDA.

Do you offer vaccinations?2022-07-27T16:41:01+00:00

No. Currently, AllClear is on a mission to enhance the accessibility, affordability, and accuracy of rapid COVID-19 testing.

How long does it take to test a wedding party and how much time should I plan for this on the day?2022-07-27T16:41:40+00:00

There are many factors that contribute to the duration of testing your attendees (e.g., size of event, location, etc.). You can choose to test your wedding party 24 to 48 hours before the wedding or on the day of the wedding itself. Each guest will be in and out of their appointments in approximately five minutes

Are there discounts for large groups?2022-07-27T16:42:24+00:00

Please reach out to us to learn more about our volume discounts.

Is there a minimum age to be eligible for your testing services?2022-07-27T16:43:19+00:00

No. There is no minimum age requirement. However, minors should be accompanied by a parent or legal guardian for testing.

How do I receive test results?2022-07-27T16:43:57+00:00

Shortly after your appointment, you will receive an email notifying you that your COVID-19 test results are available. Simply click the link in the email to log-in to your account using the email and password you created with us, and view your results.

What COVID test do you offer?2022-07-27T16:44:39+00:00

We currently offer a rapid, ultra-high accuracy antigen test (or microfluidic immunofluorescence assay) that answers the question ‘Do I have COVID-19?’.

Our rapid PCR test, as well as neutralizing antibody test are coming soon.

How frequently should educational establishments carry out COVID tests to ensure student and staff safety?2022-07-27T16:45:12+00:00

The frequency at which your academic institution tests its staff and pupils for COVID-19 depends upon:

-Epidemiological situation in the surrounding community
-Rates of positive test results within the academic institution
-Experience with outbreaks in the academic establishment
-Logistics
-Technical feasibility
-Contact tracing capabilities

How long does it take to get test results?2022-07-27T16:45:51+00:00

You should receive your results within 20-30 minutes.

What’s the difference between a PCR and an antigen test?2022-07-27T16:46:29+00:00

Molecular (PCR) tests are looking to detect the genetic material inside a SARS-CoV-2 virus particle that causes COVID-19. PCR tests work using a technique called a polymerase chain reaction, which uses a machine to run a series of reactions that convert RNA into DNA, and then make millions of copies of the DNA to magnify it and test it.

Antigen tests, on the other hand, detect proteins — otherwise known as antigens — from the surface of the virus particles in people infected with the coronavirus. For simple strip-based antigen tests, the method is similar to the one used in pregnancy tests that work by mixing the test with a solution that breaks open the virus, freeing specific proteins. The more sophisticated antigen test that AllClear uses utilizes microfluidics to detect the proteins, such as immunofluorescence.

How much does each test cost?2022-07-27T16:47:02+00:00

The price of our antigen test is $85.

Do I need to do anything in advance of my appointment?2022-07-27T16:47:37+00:00

To expedite your onsite experience, we recommend you create an account with us using the link provided in your appointment confirmation email.

What events can you carry out group testing for?2022-07-27T16:48:11+00:00

We carry out group testing for one-time events such as weddings, sporting events, business conferences or identified outbreaks.

Does a negative result guarantee I can travel to a particular state or country that requires a negative test result for entry?2022-07-27T16:48:41+00:00

Countries have unique requirements for COVID-19 testing. We recommend individuals check with their airline or travel destination to understand these unique requirements for testing, including what type of tests are acceptable and how soon in advance you must receive testing

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